Client Care
Construction has been at the heart of our business since 1968, and we remain committed to building to the highest standards. However, we understand that occasionally things may not go as planned. That’s why our dedicated Client Care team is always on hand to address any issues promptly and effectively—ensuring your experience remains smooth and stress-free.
Over the years, we’ve earned the trust of our clients by delivering consistent quality and support. Many return to work with us on future projects.
The dedication and attention provided by our Client Care team is second to none—consistently exceeding industry standards and setting us apart from our competitors. It’s this personal level of service that gives our clients true peace of mind, knowing that whatever the issue, we’ll be there to support and resolve it quickly and efficiently.
Your Emergency is Our Priority 24/7
We’re here for you 24/7 to give you complete peace of mind. If you experience an emergency, you can trust that we have the expertise and resources to respond quickly and effectively.
In the event of an emergency, simply call our 24-hour UK-based call centre, and we’ll dispatch a qualified tradesperson to your home to resolve the issue.
For emergency issues outside of office hours, please contact our 24/7 out-of-hours team on:
Comprehensive Construction & Property Maintenance Services
At BTR Property Group, we offer a comprehensive range of construction and property maintenance services, designed to meet the needs of homeowners, businesses, and developers alike. Our expert team provides high-quality workmanship and personalized solutions to ensure your project is completed to the highest standards.